
Sorting Folders Alphabetically/Alphabetizing
Others have mentioned this but I'm not sure if there is a fix/anything is being done. The threads are all from previous Thunderbird versions.
I use Thunderbird for work. I have to find specific emails and folders - get to them quick. I am no longer able to do this. It's really distressing.
This is something really basic, that should be the default or else really easy to change.
I'm on a Windows machine and using Thunderbird 140.3.0esr. I've been using Thunderbird since 2003 and never had any problems. Now I'm panicking!
Ọ̀nà àbáyọ tí a yàn
Did you sort folders manually? To return to alphabetical sorting, right click on the account name and select "Reset folder order".
Did that work?
Ka ìdáhùn ni ìṣètò kíkà 👍 0All Replies (12)
You have not described your problem. You want to sort folders alphabetically but you cannot? Thunderbird does sort folders alphabetically. Would you please post a screenshot so people can see what might be causing different behavior?
Yes, I want to sort alphabetically - the default since 2003. I can't post a picture because it's clients names and companies but an example is:
01 Tiger Amy B Ann K Piper press Steven B Shawn A University of You 2023 invoices Axis B Boris K Costas L Dorr Press Pyre Sage Press See Press
So it doesn't make any sense. Parts are alphabetical but then it just skips to some other random order. Interesting, all the sub folders of these folders are in alphabetical order. But the main first tier folders are unusable.
There's at least one other thread regarding this. I signed up for alerts for it but I don't have the URL :(
Ọ̀nà àbáyọ Tí a Yàn
Did you sort folders manually? To return to alphabetical sorting, right click on the account name and select "Reset folder order".
Did that work?
OOPS I marked solved by accident. No that did NOT solve the problem. I unfortunately do not have that option. I even searched in the account settings by right clicking and "reset" is no where in there.
Right click on the account name in the folder pane, above the folders that you want to sort. Is the option in the drop-down menu?
No I don't have that option in the drop down.
What version of Thunderbird are you using?
Would you please enter troubleshooting mode (help menu) and see if that option appears?
140.3.0esr (64-bit) Troubleshooting mode does not have resort folders either
This function came out with version 142. I did not know that until just now. Time to upgrade?
Except it says I am up to date. Released Sept 16 2025
- (
You are you up to date on the "esr channel", but not on the "release channel".
https://support.mozilla.org/en-US/kb/choosing-thunderbird-release-channel
Ok! Updated the release channel and have the "resort folders" option which worked. Damn, shouldn't have been so difficult LOL. Thank you!!!