Thunderbird stopped connecting with email provider, won't accept existing password.
We have Thunderbird set up to auto-connect to Plusnet's "Force9" emails, using a saved password, on a desktop machine running on Mint. It's always worked fine until today, when it gets to "Host contacted, sending log-in information"
then after a long pause a box pops up with, "sending of password for user [ xxxx] did not succeed. "
It offers me the option of entering our password manually, which gets the same result.
If we log in on Firefox via their webmail portal, using the same password, it opens well enough, it's just much more clunky and slow to use than Thunderbird normally is.
Any advice will be welcome, please. Thanks.
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UPDATE: I confirmed with our provider this morning that their part was working perfectly. For reasons unknown, Thunderbird, which still wasn't working at the time, appears since then to have re-set itself and started behaving fine again, even without receiving an update.
Thanks for looking!
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