lost logins after password reset
I cleared data on phone as I was having trouble with sites but when i went to sign in also had problems with password. I did a few and then gave me 15 min wait time, I then tried 2 more and nothing so I hit recover password and all went done hill.
I have 10 years of saved passwords and autofill plus sites saved. I log in old computer now and got some of them but that is 4 yrs old data.
anyway to get it. I just did a phone backup of everything to computer a month ago. I tried to recover app on phone and shows over 400mb of data but doesn't show info.
I also have android 15,
All Replies (3)
Hi
If you used the "lost password" route when trying to sign into your Mozilla Account, data that was in sync between devices would have been cleared. Please appreciate that Firefox Sync is designed to sync data between devices and not as cloud storage.
Am I correct in understanding that you have the data saved on another device?
Yes it was synced elsewhere and when I did lost password cleared the other. Buy it do have a back of phone that was days before this happened and was hoping somehow it's stored there.
Having a hard time getting to sites without passwords especially medical so trying to see if that backed up phone data would help me. Thanks for replying
You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.