
update unable to open my scans
After installing the new update on Firefox I can no longer open any of my scans. The update converted them to Firefox files . How do I fix this .
All Replies (1)
Hi! I do not understand what you mean when you reference "scans", but I will assume you are talking about a certain filetype (like PDF or JPEG). "Firefox files", I assume, are files that open in Firefox when opened without a precedent.
To change what app is used when opening a specific type of file, under File Explorer, Right-Click a file you want to open (in this case, your "Firefox files"), hit Open With > Choose another app (even if the app you want is already listed). Find the app you wish to open the filetype with, and ensure "Always use this app to open [placeholder] files" is checked. The issue should now be solved.
Alternatively, go to Settings > Default Apps, and change default apps for filetypes of your volition.
Let me know if I have assumed incorrectly!
Cheers,