Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Problem with playing YouTube

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 68 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ markwarner22

more options

Hello, I have a problem where, when starting to play a YouTube video in full-screen mode, it freezes, the screen goes black for a while, and the sound gets choppy. Please help me resolve this issue. Thank you."

Hello, I have a problem where, when starting to play a YouTube video in full-screen mode, it freezes, the screen goes black for a while, and the sound gets choppy. Please help me resolve this issue. Thank you."

All Replies (1)

more options

PC specs and what links are the issue and what Addon/Extensions are installed? And did you verify the audio is working correctly and insure Firefox "accelerate video" is on or off to test if it's playback issue or not. Also make sure the Video drivers are uptodate as well.