Profile transfer - new comnputer can not get email.
I transferred my THUNDERBIRD (TB) profile from a Win 7(32bit) - to a Win 10 (64b). The new install can not get my email. I carefully and repeatedly checked every setting with both comp screens side by side.
- Every letter, dot, and number are identical.
I can still log in with my UN/PW on the Win 7 box - and I can log in online using my PW.
Every time I try on the Win 10 box get these two errors: FIRST: Login to server inbound.att.net with username mitchg@att.net failed
[Retry] [Enter New Password] [Cancel]
THEN: "Sending of password for user mitchg@att.net did not succeed. Mail server inbound.att.net responded [sys/temp] Server error - Please try again later."
RE: "LATER" - Please note: While this is on the Win 10 box screen I can send and receive email through the same account with TB on my Win 7 box and/or the ATT server webpage interface. I have tried "later" innumerable times for 10 hours.
BTW, I have also deleted the TB pkcs11.txt file more than once. I also opened that file on the Win7 and Win 10 boxes and compared them side by side. Other than the path to the folder they are identical.
Nothing I read indicated I should delete the FireFox file of the same name so I left it alone.
Thanks very much for your help. mitch
Ọ̀nà àbáyọ Tí a Yàn
I just started all over and used a new key. It is fixed. thnx
All Replies (3)
You have to generate a secure mail key for each computer, even if the account is the same. Create a secure key from the W10 computer, delete the entries in Saved Passwords in Settings, restart TB, enter the key when asked for a password.
https://www.att.com/support/article/dsl-high-speed/KM1010523/
I probably should have mentioned I am not using IMAP. I am using POP. There is only one place to put in a POP password AFAIK. I did as you said but it didn't change anything. Does it matter which computer I generate the new key on?
Ọ̀nà àbáyọ Tí a Yàn
I just started all over and used a new key. It is fixed. thnx