Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox Account "Sign In/Sign Up" is impossible to find on the first page of Firefox!!!!!!!!!!!!

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ James

ensn81
ensn81
more options

When I go to https://www.mozilla.org/ and sign into the home page, I cannot find the Icon for "Sign In/Sign Up" to allow me to navigate to my Firefox Account and Sign In. This make it a real pain in the ass to check what my subscriptions are, what my Profile says, or to check anything else!!!!!!!!!!!!!!!!!!

I have never seen a website that is so disorganized.

I had to

1) Sign in to Mozilla by typing https://www.mozilla.org/

2) Go down the home page to Contact Us.

3) The go to Support and find "Sign In/Sign Up"!!!!!!!!!!!!!!!!!!!

This just to sign into Mozilla!!!!!!!!!!!!!!!!!!!

A second problem unrelated to your screwed up sign in to my account, is that while I can see that I have subscribed to your VPN, I cannot find the big ball with "VPN is On/ VPN is Off" to sign into the VPN.

When I go to https://www.mozilla.org/ and sign into the home page, I cannot find the Icon for "Sign In/Sign Up" to allow me to navigate to my Firefox Account and Sign In. This make it a real pain in the ass to check what my subscriptions are, what my Profile says, or to check anything else!!!!!!!!!!!!!!!!!! I have never seen a website that is so disorganized. I had to 1) Sign in to Mozilla by typing https://www.mozilla.org/ 2) Go down the home page to Contact Us. 3) The go to Support and find "Sign In/Sign Up"!!!!!!!!!!!!!!!!!!! This just to sign into Mozilla!!!!!!!!!!!!!!!!!!! A second problem unrelated to your screwed up sign in to my account, is that while I can see that I have subscribed to your VPN, I cannot find the big ball with "VPN is On/ VPN is Off" to sign into the VPN.

All Replies (1)

James
James
  • Top 25 Contributor
  • Moderator
more options

To sign into Firefox account it is at https://accounts.firefox.com though just to sign here look at top of support.mozilla.org where it says Sign In/Up which is https://support.mozilla.org/users/auth

https://support.mozilla.org/en-US/kb/firefox-accounts-managing-account-data https://support.mozilla.org/en-US/kb/firefox-accounts-mozilla-support-faq

www.mozilla.org itself does not have an account system for public that will log you into all *.mozilla.org sites as there are multiple *.mozilla.org sites like here at support.mozilla.org, addons.mozilla.org, bugzilla.mozilla.org, planet.mozilla.org just to name a few as there is a list of current and former at https://wiki.mozilla.org/Websites/Domain_List

Some *.mozilla.org do use Firefox Accounts to sign in.

Ti ṣàtúnṣe nípa James