Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Unable to access upgrade in Thunderbird (7/13/21)

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

more options

I cannot access my current version (78.11.0) of Thunderbird (popup message indicates it's not compatible) I know a new version just released on 7/13/21, shall I uninstall current version to upgrade?

I cannot access my current version (78.11.0) of Thunderbird (popup message indicates it's not compatible) I know a new version just released on 7/13/21, shall I uninstall current version to upgrade?

All Replies (1)

more options

I assume this is the error message which is telling you the version is incompatible with the same version. Just re install from thunderbird.net it will not change anything, but it will clear the error.