Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.
Solved A ti fi pamọ́ fọ́jọ́ pípẹ́

Can't log into Thunderbird

Ẹyẹ àrá Ìkọ̀kọ̀ àti ààbò
Dan Jones replied
Dan Jones
Dan Jones

I can't log in to Thunderbird. There aren't any Saved Passwords in the file. Can I create a new password or retrieve the old one? I am using TB 78.6 and Win 10 84.0.1

I can't log in to Thunderbird. There aren't any Saved Passwords in the file. Can I create a new password or retrieve the old one? I am using TB 78.6 and Win 10 84.0.1

Ti ṣàtúnṣe nípa Dan Jones

All Replies (3)

Dan Jones
Dan Jones Ìbéèrè olóhun

I failed to state that I am using TB 78.6 And Win 10

Matt
Matt
  • Olúdásí mẹ́wà Òkè

Ọ̀nà àbáyọ Tí a Yàn

You do not "log into" Thunderbird. so perhaps you could expand on your question with that your are doing and what error messages you are getting.

Dan Jones
Dan Jones Ìbéèrè olóhun

When I open TB I receive an error message asking me to enter my password. I would enter it but I received another error message saying log in failed. I solved the problem by Changing the password in my Web account first then in Dashlane and Firefox Lockwise. Once all those were the same I opened TB and changed the password to match Spectrum password. All is well.