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Thunderbird won't import POP mail folders

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I've installed Tbird 68.9 and the Import/Export NG Add-In, but when I go to import my old local folders from my previous Live Mail client, the option to Import Messages is grayed out - not active. They're all in individual folders on my Win 10 PC. How do I get it to import them?

Thanks.

I've installed Tbird 68.9 and the Import/Export NG Add-In, but when I go to import my old local folders from my previous Live Mail client, the option to Import Messages is grayed out - not active. They're all in individual folders on my Win 10 PC. How do I get it to import them? Thanks.

All Replies (1)

Create a subfolder of Local Folders, then right-click the folder, IET NG, and 'Import all messages from a directory' is not grayed out.