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Mozilla is not saving customization/settings. I get *.json.tmp files.

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  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

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Mozilla is not saving customization/settings. I get *.json.tmp files. When I restart Mozilla Thunderbird, the tmp file is deleted, and my previous session settings are lost.

Mozilla is not saving customization/settings. I get *.json.tmp files. When I restart Mozilla Thunderbird, the tmp file is deleted, and my previous session settings are lost.

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What anti virus are you using?

To diagnose problems with Thunderbird, try one of the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
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Ti ṣàtúnṣe nípa snakyjake

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So you are using virtual box are you?

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Yes, using VirtualBox and shared folder feature.

.json.tmp files will be created.

Workaround: I close Thunderbird. I rename files to *.json

Also finding problems with Addons. They won't install using VirtualBox shared folders.

https://bugzilla.mozilla.org/show_bug.cgi?id=1497819

Ti ṣàtúnṣe nípa snakyjake

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Then I will leave you with the bug report. There is nothing I can add.