Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.
A ti fi pamọ́ fọ́jọ́ pípẹ́

Firefox won't open

chris.jantke replied
kristaln13

After updating my mac, Firefox stopped working so I deleted it and reinstalled. But now when I try to open it, it says "A copy of Firefox is already open. Only one copy of Firefox can be open at a time." Even if I force stop Firefox then try to reopen, then deleted it again and reinstalled, I keep getting this error. :(

After updating my mac, Firefox stopped working so I deleted it and reinstalled. But now when I try to open it, it says "A copy of Firefox is already open. Only one copy of Firefox can be open at a time." Even if I force stop Firefox then try to reopen, then deleted it again and reinstalled, I keep getting this error. :(

All Replies (2)

Try opening the Terminal app and pasting this in

cd ~/Library/Application\ Support/Firefox/Profiles/*.default

and finding the lockfile and deleting it by entering this command

rm -rf .parentlock

and then try launching firefox.

Hi This fix does not work in my case!

There is no such folder as cd ~/Library/Application\ Support/Firefox

And there's no copy of firefox open.