Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I lost ALL bookmark links after Pocket istalled when opening Firefox. The Restore function did nothing. Please help

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ StewA

more options

Tried to opened Firefox this morning. Immediately received message box that "Firefox was updating, please wait". When Firefox window opened I did not see my Homepage. Instead there was a window asking me to launch POCKET via Firefox, GOOGLE or email. I was surprised because I had no idea what "POCKET" was. I clicked email but the next screen gave me no more information about what POCKET was so I backed out and opened another window with my HOMEPAGE. When I next clicked BOOKMARKS I discovered my BOOKMARKS folders were all empty----- no bookmark links at all. I tried "Restore Firefox" - (nothing) and then "Restore Bookmarks" ( also nothing.) I am devastated...... Please Help

Tried to opened Firefox this morning. Immediately received message box that "Firefox was updating, please wait". When Firefox window opened I did not see my Homepage. Instead there was a window asking me to launch POCKET via Firefox, GOOGLE or email. I was surprised because I had no idea what "POCKET" was. I clicked email but the next screen gave me no more information about what POCKET was so I backed out and opened another window with my HOMEPAGE. When I next clicked BOOKMARKS I discovered my BOOKMARKS folders were all empty----- no bookmark links at all. I tried "Restore Firefox" - (nothing) and then "Restore Bookmarks" ( also nothing.) I am devastated...... Please Help

Ti ṣàtúnṣe nípa RichardFoster

Ọ̀nà àbáyọ tí a yàn

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

more options

There is an "Old Firefox Data" folder on my desktop that contains 3 files and no clue how to restore the categories, sub-folders, and sub-sub-folders to the new Firefox screen in a vertical column along the right side like the the former Firefox version. As a result, I have switched to Edge until I find out how, or if they can be restored to their previous position. Help!