zoom is set to 100% but it is actually stuck on 150%
My Firefox Zoom is set to 100%, however when viewing websites the actual zoom appears to be 150%. This came up when testing a new website that was not displaying correctly. We tested with another browser and all websites displayed correctly at 100% (used same computer for all tests).
Zoom was used a few weeks ago up to 150%, is it possible that although it says it is now 100% that it is in fact not updating correctly. If I change Zoom level now it appears to function OK except that the 100% display is very different compared to other browsers, it appears as 150% compared to the other browsers.
Thank you.
Ọ̀nà àbáyọ tí a yàn
Thank you for your help. I was working through your suggestions when I unplugged my second screen, this then reset something and my laptop went back to 100% on Firefox. Not sure exactly what happened but when I plugged the screen back in it stayed at 100%. Will play some more and try and find what is changing.
Thanks again for your help.
Ka ìdáhùn ni ìṣètò kíkà 👍 1All Replies (3)
Is the problem only with the one website?
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.
Ọ̀nà àbáyọ Tí a Yàn
Thank you for your help. I was working through your suggestions when I unplugged my second screen, this then reset something and my laptop went back to 100% on Firefox. Not sure exactly what happened but when I plugged the screen back in it stayed at 100%. Will play some more and try and find what is changing.
Thanks again for your help.
That was very good work. Well done.