Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Logitech c920 Webcam Not Showing Video in Firefox

  • 2 àwọn èsì
  • 4 ní àwọn ìṣòro yìí
  • 240 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ logan235

more options

My Logitech c920 webcam doesn't show video in Firefox, but the audio works fine.

I've tried it with all add-ons disabled.

It's the only webcam on my system.

My Logitech c920 webcam doesn't show video in Firefox, but the audio works fine. I've tried it with all add-ons disabled. It's the only webcam on my system.
Ìsopọ̀ yíyà aṣàfihàn

Ti ṣàtúnṣe nípa logan235

Ọ̀nà àbáyọ tí a yàn

I found a fix for the problem. For Firefox, in its about:config controls under the media.*.enabled preferences search the media.autoplay.enabled was set to false. Returning it to its default boolean value (true) resolved the problem. A response from this thread also suggested changing any media.*.enabled preferences back to their default settings, but it didn't apply to my solution. Therefore, other media.*.enabled preferences may not be relevant.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

more options

Please update your plugins to the latest version. Check to make sure you are up to date:

If you see any issues also see:

Then try these troubleshooting steps:

more options

Ọ̀nà àbáyọ Tí a Yàn

I found a fix for the problem. For Firefox, in its about:config controls under the media.*.enabled preferences search the media.autoplay.enabled was set to false. Returning it to its default boolean value (true) resolved the problem. A response from this thread also suggested changing any media.*.enabled preferences back to their default settings, but it didn't apply to my solution. Therefore, other media.*.enabled preferences may not be relevant.