Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Why I cannot Sync? with Error logs

  • 5 àwọn èsì
  • 1 ní ìṣòro yìí
  • 44 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ JbalTero

Hello, I've been using firefox in windows and android without any problems. Now, when I tried installing Firefox 37.0.1 on Ubuntu 14.04, nothing happens and when I reviewed about:sync-log, there 2 log files and everytime I sync, it keeps creating 2 error log files.

I've done refreshing, reinstalling firefox, deleting user profiles, creating new user profiles, and there seems to be hint of hope here.

Hello, I've been using firefox in windows and android without any problems. Now, when I tried installing Firefox 37.0.1 on Ubuntu 14.04, nothing happens and when I reviewed about:sync-log, there 2 log files and everytime I sync, it keeps creating 2 error log files. I've done refreshing, reinstalling firefox, deleting user profiles, creating new user profiles, and there seems to be hint of hope here.

All Replies (5)

when I tried installing Firefox 37.0.1 on Ubuntu 14.04, nothing happens

What exactly were you doing and what did you expect to happen?

I mean when the sync just runs and after nothing happens, I expected my bookmarks, plugins, etc to be installe.ld.

I've already tried that. My problem is there's an error on syncing that only in error logs but I don't know tje specific error is. Ill post the error log here.

My problem is there's an error on syncing that can only be seen in error logs but I don't know the specific error is.