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How can I hide Sync's "Unknown error" message?

  • 2 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ gregknicholson

gregknicholson
gregknicholson
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Every so often Firefox shows a large blue bar that says “Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action.”

Sync will retry automatically anyway so I don't need to take action, so why does Firefox show this message? How can I get rid of the message?

(I don't care about preventing the *error*; I just don't want a huge blue bar every time Sync fails once.)

Every so often Firefox shows a large blue bar that says “Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action.” Sync will retry automatically anyway so I don't need to take action, so why does Firefox show this message? How can I get rid of the message? (I don't care about preventing the *error*; I just don't want a huge blue bar every time Sync fails once.)

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you check the sync log via the about:sync-log page to see if that give a clue about what is happening?

gregknicholson
gregknicholson Ìbéèrè olóhun
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cor-el said

Did you check the sync log via the about:sync-log page to see if that give a clue about what is happening?

I know what's happening: my network connection is flaky.

I'm not trying to resolve the *error* — I just want rid of the *message*.