Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Mails being archived are being saved on archive folder of another account

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 12 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

more options

I copied over a backup copy of my mail profiles and receiving mails. but when i select mails and archive them, they are being saved on the archive folders of other accounts.

I double checked the archive folders of the accounts and it was correct.

I even tried delete ding msg folders to see if its affecting it but it still does the same thing.

I copied over a backup copy of my mail profiles and receiving mails. but when i select mails and archive them, they are being saved on the archive folders of other accounts. I double checked the archive folders of the accounts and it was correct. I even tried delete ding msg folders to see if its affecting it but it still does the same thing.

All Replies (1)

more options

Tools menu (alt+T) > account settings > copies and folders and check each account is pointing to the correct archive location