Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

After Upadate to Firefox 18.0.1 Sync and Pair Device options stop to work

  • 2 iimpendulo
  • 2 inale ngxaki
  • 6 views
  • Impendulo yokugqibela ngu qanatoz

qanatoz
qanatoz
more options

After I input the code on second device in "Pair a Device" dialog and click "Next" button I always return to "Firefox Sync Setup" dialog (without any error message) and devices stay not paired.

After I input the code on second device in "Pair a Device" dialog and click "Next" button I always return to "Firefox Sync Setup" dialog (without any error message) and devices stay not paired.

All Replies (2)

iamjayakumars
iamjayakumars
more options

Troubleshoot SYNC

qanatoz
qanatoz Umnini wombuzo
more options

Thanks for quick response. I already read this troubleshooting guide. And it not solves the problem.

The Sync works fine with Firefox 17.x but once I installing 18.0.1 version it stop to Sync devices.