Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox always checks compatibility

  • 7 iimpendulo
  • 15 inale ngxaki
  • 3 views
  • Impendulo yokugqibela ngu mrbillstanley

more options

Hi, ever since installing latest version 10, every time I open Firefox I am getting 2 tabs, one start page and one with the 'checking compatibility of add on's' how can this be stopped Bill

Hi, ever since installing latest version 10, every time I open Firefox I am getting 2 tabs, one start page and one with the 'checking compatibility of add on's' how can this be stopped Bill

Ilungisiwe ngu NoahSUMO

All Replies (7)

more options

Hi Bill,

With Firefox 10 most add-ons are compatible, making the check unnecessary in many cases. I'm not sure if this can help you, but this is how to fix Firefox says it's just updated every time it starts - how to fix

Ilungisiwe ngu Rosana

more options

Hi rard,thanks for your prompt reply. I have tried your suggested link and that's not working for me. really strange as I've been using Firefox for many years now with no problem.

more options

Do you have the BitDefender toolbar in Firefox? Especially its version 2.0? Because this kind of issue may be related to BD Toolbar. If yes, remove it from your computer or upgrade BD.

more options

Hi Oxylatium, no I don't have a bit defender toolbar, just the latest version of Roboform, that's all

more options
more options

Which security software (firewall, anti-virus) do you have?

Some have virtualization features that can cause problems by protecting and restoring files in the Firefox profile folder.

more options

sorry for late reply, was abducted by aliens I managed to escape and back now. I use Online Armor firewall and Emsisoft anti virus, Ive recently upgraded this amazing software as they brought out a newer version, this could be the problem as now I think about it my Firefox problem was around the same time. I will check out the Emsisoft community forums, hope that brings some answers but in the meantime thanks to everyone that has taken the trouble to help