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Browser hijaker FindItPro ruins the whole experience

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I want to report that spyware named FindItPro which I, foolishly, downloaded. Well, it's a virus, right? But no antivirus can delete it completely. It comes back and you can't find the source. So, there should be some problem in your browser that allows it to live.

I'll send you a website where I got it. [link to suspected malware removed] BE CAREFUL. Virus will be downloaded along with Opera browser or something. I'll send this report also to some antivirus company. Yes, I was foolish, but I hope you will fix it.

I want to report that spyware named FindItPro which I, foolishly, downloaded. Well, it's a virus, right? But no antivirus can delete it completely. It comes back and you can't find the source. So, there should be some problem in your browser that allows it to live. I'll send you a website where I got it. [link to suspected malware removed] '''BE CAREFUL'''. Virus will be downloaded along with Opera browser or something. I'll send this report also to some antivirus company. Yes, I was foolish, but I hope you will fix it.
Iqhotyoshelwe imifanekiso ekwisikrini

Ilungisiwe ngu Paul

Isisombulu esikhethiweyo

Hi

Malicious software is a much broader issue than for just Firefox, but I can suggest that follow the guidance in this support article:

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

Funda le mpendulo kwimeko leyo 👍 1

All Replies (2)

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Isisombululo esiKhethiweyo

Hi

Malicious software is a much broader issue than for just Firefox, but I can suggest that follow the guidance in this support article:

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

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Thank you for your help. I followed your link and Kaspersky TDSSKiller fixed this issue partially.

FYI: this FindItPro website somehow infiltrated "Mozilla Homepage" setting in my Firefox. Kaspersky's tool eliminated lots of malware but was unable to kill that thing. Suddenly, I found a check mark with "want to use it as a starting page". As soon as I removed it, everything worked.

Still, it stopped to reappear after I used antimalware software you suggested in the link.

Ilungisiwe ngu kirill.prilezhaev