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why do new tabs not open?

  • 2 iimpendulo
  • 3 inale ngxaki
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  • Impendulo yokugqibela ngu Lolabes

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Hi,

 Lately when we turn on Pinterest and select a recipe and click on read the recipe the program opens a new tab but nothing opens. All the headings are there but the screen stays blank? I discovered that if I click on "Developer" and click on "debugger" then the screen opens up!!! My Windows files are up to date and so is Firefox. It does the same on my other computer also ? 
 Hope you can help, cause my wife is getting upset. I don't have this problem with Internet Explorer but I want to stay with Firefox.

Thanks Norman.

Hi, Lately when we turn on Pinterest and select a recipe and click on read the recipe the program opens a new tab but nothing opens. All the headings are there but the screen stays blank? I discovered that if I click on "Developer" and click on "debugger" then the screen opens up!!! My Windows files are up to date and so is Firefox. It does the same on my other computer also ? Hope you can help, cause my wife is getting upset. I don't have this problem with Internet Explorer but I want to stay with Firefox. Thanks Norman.

Isisombulu esikhethiweyo

Hi, I did everything that was recommended. I reinstalled the latest version of Quantum but the problem still exists. But for some unknown reason it is working this morning.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

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Please consider turning on send info to Mozilla before posting a question. This helps us help you. As I have no info from your system that would help see things that cause issues.

Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Reinstall Firefox 56.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.

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Isisombululo esiKhethiweyo

Hi, I did everything that was recommended. I reinstalled the latest version of Quantum but the problem still exists. But for some unknown reason it is working this morning.

Ilungisiwe ngu Lolabes