Firefox crashes
When I try to save or select a file via Firefox - it crashes - no crash reports are recorded - it just stops
This has only recently stated happening - I've tried restarting Firefox with Add Ons disabled and in Firefox safe mode - same result
This is on W7 64
Any ideas gratefully received!
Isisombulu esikhethiweyo
Hello,
I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.
Funda le mpendulo kwimeko leyo 👍 0All Replies (6)
When did this start? With an update?
Start your Computer in safe mode with network support. Then start Firefox. Try Safe websites. Is the problem still there?
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia
Yes - I only noticed this in the last couple of days
It works OK in Safe mode, though still the same in normal mode. The sites I'm using, I have used without a problem in the past - it seems to affect any situation where the file browser is shown - when saving a file (eg there was a Flash update (ugh) when I just rebooted) - and as soom as the file browser opens when I select "Save" - Firefox crashes out. When trying to upload a file (to On1 Effects for eg) - the browser is there until I try to select a folder and then the crash happens.
Are you using the 64bit Firefox? Many have reported issues. Install the 32bit version from; Download Firefox For All languages And Systems {web link}
Thanks - installed 32bit and all working properly again!??!
Many thanks!
Isisombululo esiKhethiweyo
Hello,
I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.
I'd be happy to - but how?