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Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Since reinstalling Thunderbird I can't open up my mail.

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  • Impendulo yokugqibela ngu Matt

momgoose72
momgoose72
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Since upgrading to Windows 10 when I tried to send messages I got an error message saying it couldn't be sent and there was a problem with Avast. I unstalled the program and re-installed it. Since doing that - my email accounts no longer show on the left - I can't open up the one default account to look at those messages. I tried changing the default account and even then the messages wouldn't open. As this is my main mail account - I need this program back and need it to work. As a minor note - my calendar also disappeared.

Since upgrading to Windows 10 when I tried to send messages I got an error message saying it couldn't be sent and there was a problem with Avast. I unstalled the program and re-installed it. Since doing that - my email accounts no longer show on the left - I can't open up the one default account to look at those messages. I tried changing the default account and even then the messages wouldn't open. As this is my main mail account - I need this program back and need it to work. As a minor note - my calendar also disappeared.

All Replies (3)

Matt
Matt
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have you disabled or removed avast? Sounds like it is the root issue here.

momgoose72
momgoose72 Umnini wombuzo
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How do you disable Avast? The Avast is a paid subscription. I tried asking them for help and they wanted to charge me $180.00 for a one-time help.

Matt
Matt
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We have some notes on avast here https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#AVAST