Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My yahoo email does not page down, it goes from top to bottom, unreadable.

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 7 views
  • Impendulo yokugqibela ngu cor-el

more options

When I open an email, the side bar which allows me to read down on the email disappears. The page down button does not work.. I can only read what is visible when the page opens. If Itry to page down, I end up at the bottom of the email. I have to go back to my inbox to start the email over. Very frustrated which is why I also use Safari... arghhh. Can you help? I am somewhat of a tech mental-midget. Thanks.

When I open an email, the side bar which allows me to read down on the email disappears. The page down button does not work.. I can only read what is visible when the page opens. If Itry to page down, I end up at the bottom of the email. I have to go back to my inbox to start the email over. Very frustrated which is why I also use Safari... arghhh. Can you help? I am somewhat of a tech mental-midget. Thanks.

All Replies (2)

more options

This might be related to a system setting that fades out the scroll bar. You can stop that by changing a system-level setting and see whether that fixes the problem in Firefox. This thread has the details:

why do the scroll bars quickly dissapear in firefox on OSX 10.9?

Does that work?

Also, Page Down is targeted toward the active part of the document, so you might need to click on the message body to direct it there.

more options

You may have switched on caret browsing.

You can toggle caret browsing on/off by pressing F7 (Mac: fn + F7).

  • Tools > Options > Advanced > General > Accessibility: [ ] "Always use the cursor keys to navigate within pages"

Note that this is an accessibility feature of Firefox.