Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox will not launch

more options

firefox will not launch after upgrading. Every time I try to launch I am advised to reboot to complete the upgrade.

firefox will not launch after upgrading. Every time I try to launch I am advised to reboot to complete the upgrade.

Saafara biñ tànn

Back up and restore information in Firefox profiles then download Revo Uninstaller freeware from : http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html and uninstall firefox with revo. Then install a new copy of firefox.


thank you

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (5)

more options

I think you already known that latest firefox version 13.0.x don't work with xp sp1, needs sp2 and above.

Try Uninstall Firefox from your computer

then Download the latest version(with your safari) from :

http://www.mozilla.org/en-US/firefox/all.html

and Install the version that you have downloaded (13.0.1).

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also for info : Install Firefox on Windows


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

more options

Spam post removed by moderator [NS]

NoahSUMO moo ko soppali ci

more options

Cannot uninstall firefox from control panel when I try to remove it, I get the message, "Your computer needs to be restarted to complete a previous upgrade of firefox. Do you want to reboot now?"

The reboot does not work and I get this same message every time.

more options

Saafara yiñ Tànn

Back up and restore information in Firefox profiles then download Revo Uninstaller freeware from : http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html and uninstall firefox with revo. Then install a new copy of firefox.


thank you

more options

Many thanks, problem solved with your help. Cheers.