Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Issues with Firefox Only on Home Computer

  • Amul benn tontu
  • 0 am na jafe-jafe bii

I use Firefox on both my work and home computer as well as my Android phone. I have for years, and until I got a Surface 8 Pro with Windows 11 Home (in case that matters), the behavior across devices was generally consistent, especially after I created a profile and signed into it across all of my devices. Firefox on that device, though, has given me a couple weird differences/issues.

First, I've noticed that the pop-up blocker seems much more "sensitive" on my home computer than on any other devices. A link I click on on my home computer will trigger the pop-up blocker, whereas my work computer will just send me to the link. An example where I see a different behavior is on the Wordle home page: https://www.nytimes.com/games/wordle/index.html. When I click the light bulb at the top on my home computer, the pop-up blocker is triggered, but when I do the same from my work computer, it just goes straight to the link that icon is for.

Now more recently, I've found that sound from a webpage (say YouTube) played on my home computer comes out of the speakers regardless of whether there's a device in the audio jack, which of course my work computer does not do. I've confirmed it's a Firefox problem and not a larger device problem, as other programs output to the audio jack when something is plugged in there just fine.

I've tried resetting my device obviously, and I've even tried doing a Firefox refresh, progressively deleting more and more profile information, and finally uninstalling Firefox completely, removing the Mozilla folder in %APPDATA%, and removing the registry entries that Revo Uninstaller identified, to try to make it as close as possible to the "factory" default, all to no avail.

I use Firefox on both my work and home computer as well as my Android phone. I have for years, and until I got a Surface 8 Pro with Windows 11 Home (in case that matters), the behavior across devices was generally consistent, especially after I created a profile and signed into it across all of my devices. Firefox on that device, though, has given me a couple weird differences/issues. First, I've noticed that the pop-up blocker seems much more "sensitive" on my home computer than on any other devices. A link I click on on my home computer will trigger the pop-up blocker, whereas my work computer will just send me to the link. An example where I see a different behavior is on the Wordle home page: https://www.nytimes.com/games/wordle/index.html. When I click the light bulb at the top on my home computer, the pop-up blocker is triggered, but when I do the same from my work computer, it just goes straight to the link that icon is for. Now more recently, I've found that sound from a webpage (say YouTube) played on my home computer comes out of the speakers regardless of whether there's a device in the audio jack, which of course my work computer does not do. I've confirmed it's a Firefox problem and not a larger device problem, as other programs output to the audio jack when something is plugged in there just fine. I've tried resetting my device obviously, and I've even tried doing a Firefox refresh, progressively deleting more and more profile information, and finally uninstalling Firefox completely, removing the Mozilla folder in %APPDATA%, and removing the registry entries that Revo Uninstaller identified, to try to make it as close as possible to the "factory" default, all to no avail.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.