Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.
Yiñ denc

some accounts missing

Thunderbird Account management
Teka replied am na 1 at
Teka
Teka

I'm running Thundrbird 143.0.1 on windows 11 pro PC Today find that only one of my 3 accounts is listed Also only the inbox is showing

suggestions please

I'm running Thundrbird 143.0.1 on windows 11 pro PC Today find that only one of my 3 accounts is listed Also only the inbox is showing suggestions please

All Replies (4)

david
david
  • 10 jàppalekat yi jiitu

Try this: - click help>troubleshootinginformation - scroll down to 'profile folder' and click 'open folder' - if IMAP accounts, click the imapmail folder and do screenshot. If POP accounts, click mail folder and do screenshot - click account settings and do screenshot - create screenshot of folder pane on main screen - post the screenshots and someone will attempt to assist. thanks

Teka
Teka Ki laajte

Thanks David

I have attached the screenshots - hope they are the ones needed!

david
david
  • 10 jàppalekat yi jiitu

try this: click alt key to show menu bar. then, click view>layout and tick 'folder pane' and report back

Teka
Teka Ki laajte

Thanks David Every choice in the layout selection box is greyed out! BUT when tried to take screenshot, menu disappeared. Then clicked ALT again and now folder is clickable All appears OK - weird