Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Profile Not Found after Hard Drive change and clone

  • 1 tontu
  • 0 am na jafe-jafe bii
  • 4 views
  • i mujjee tontu mooy david

more options

I installed a new hard drive and clone it from the previous on. Upon trying to open any of my Thunderbird email accounts, I get the image below. i Can recreate the accounts with a different name, but when I do that, I can only create two. If I try to create a 3rd, one of the first two disappears. I also lose all my contacts. Very weird and frustration combination of things, I cannot even open an email to link the profile to its data file. All the data is there in the profile if open it i the USERS APPDATA..., so it's not data corruption

How can I like the profile to the original emails addresses?

I installed a new hard drive and clone it from the previous on. Upon trying to open any of my Thunderbird email accounts, I get the image below. i Can recreate the accounts with a different name, but when I do that, I can only create two. If I try to create a 3rd, one of the first two disappears. I also lose all my contacts. Very weird and frustration combination of things, I cannot even open an email to link the profile to its data file. All the data is there in the profile if open it i the USERS APPDATA..., so it's not data corruption How can I like the profile to the original emails addresses?
Nataali seetu yiñ ci takkaale

grr48 moo ko soppali ci

All Replies (1)

more options

thunderbird opens the profiles.ini file at c:\users\<yourid>\appdata\roaming\thunderbird to see which profile to open. this is a simple text file and if you're comfortable with minor editing, you can edit the file with the name of the actual profile. it's that easy. If you prefer not to do that, we can give more detail instructions.