Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Thunderbird installation

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy bowpet

bowpet
bowpet
more options

When the installation file begins extracting, it gives a "file is corrupt" error message. This has happened several times with fresh downloads. Using Win 10 on new computer I just built, and have had no issues with other downloads/installations. Any ideas?

When the installation file begins extracting, it gives a "file is corrupt" error message. This has happened several times with fresh downloads. Using Win 10 on new computer I just built, and have had no issues with other downloads/installations. Any ideas?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Disable your anti virus when you do the download. Thunderbird is shipped as a self extracting zip file and lots of anti virus products make a royal mess of those, or offer inane warnings about the "risks"

bowpet
bowpet Ki laajte
more options

Thanks! I ended up downloading it on another computer and transferring it over. Oddly enough, the other computer had less anti-whatever on it than this one does. For some reason, the downloaded file size was a couple of thousand bytes larger on the "corrupt" version - perhaps it was corrupted somehow in the download process.