Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Linux & Mac computers not syncing bookmarks but show both FF sessions

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 11 views
  • i mujjee tontu mooy FredMcD

more options

If I display Firefox Accounts under sync in preferences, each computer shows the other's session, and each indicates the correct time of the other's sync. But the bookmarks are not being transferred between the two. The Linux computer (running Quantum 67.0) has not been used for awhile, but it has a big buildup of bookmarks that need to be transferred to the Mac (67.0.2). Both machines have probably 10's of thousands of bookmarks organized in a complex nested hierarchy.

The Mac and a second Mac (also 67.0.2) are syncing bookmarks with each other correctly.

If I display Firefox Accounts under sync in preferences, each computer shows the other's session, and each indicates the correct time of the other's sync. But the bookmarks are not being transferred between the two. The Linux computer (running Quantum 67.0) has not been used for awhile, but it has a big buildup of bookmarks that need to be transferred to the Mac (67.0.2). Both machines have probably 10's of thousands of bookmarks organized in a complex nested hierarchy. The Mac and a second Mac (also 67.0.2) are syncing bookmarks with each other correctly.

All Replies (1)

more options

We need to look at the sync logs.

Note: Do the following for each problem system/profile. And label each as to what system/profile.

Type about:sync-log<enter> in the address bar of the not syncing unit.

Open the last file created and Copy its contents Now Paste it into this forum.

If the file is too large;


Open a text/word program and load the file. Left-click once. Now <Control> A to highlight everything, then <Control> C to copy it.

Next, have your web browser go to; https://pastebin.com/

Paste <Control> P the content of the file in the window. Note: On the bottom, fill out the boxes as best you can.

Now press Create A New Paste. The page will reload. Copy the new web address, and post it here.