Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Passowrd sync from mobile to desktop not working

  • 4 tontu
  • 2 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Alex

more options

I am using Firefox v47.0 on Ubuntu 16.04.

I am not able to sync passwords from Firefox mobile to Firefox desktop. Bookmarks seemed to be synced correctly.

I tried after disabling the master password on mobile once and clicked "Sync Now" and then Synced on Desktop browser. It didn't work either :(

Sync account Connect / Disconnect / Refresh Desktop browser didn't work!

I am using Firefox v47.0 on Ubuntu 16.04. I am not able to sync passwords from Firefox mobile to Firefox desktop. Bookmarks seemed to be synced correctly. I tried after disabling the master password on mobile once and clicked "Sync Now" and then Synced on Desktop browser. It didn't work either :( Sync account Connect / Disconnect / Refresh Desktop browser didn't work!

All Replies (4)

more options

Sync should work with a Master Password as long as all Sync connected devices are using the same Master Password. Won't work with devices that don't use a Master Password and another "with" or with a different Master Password.

And you need to be careful when disabling the Master Password, at least on "desktop" devices, I believe all the Passwords might get deleted if that is done, or so I have read about stopping use of the Master Password; don't use a "mobile" device and don't know if that holds true there.

more options

Thank you for the quick response :)

Both devices (android mobile and desktop) are using same master password.

Still they are not syncing!

Mobile has passwords, desktop is not able to sync from mobile.

more options

I am going to move this thread over to the Firefox for Android queue. Maybe someone on that side of this fora would know more about this issue.

more options

I have a similar problem on Windows. Android and desktop use the same master password Bookmarks sync fine, passwords do not.

Alex moo ko soppali ci