Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Regular crashes on Asus MemoPad ME176CX

  • 5 tontu
  • 5 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy skierpage

more options

Hello,

constantly experiencing random crashes on my tablet, no option to report it either. This is too annoying, as I love the looks of Firefox. Any ideas? I know I have Intel processor, android 5.0, could this be thw issue? It seems I hve enough free RAM.

Thank you.

Hello, constantly experiencing random crashes on my tablet, no option to report it either. This is too annoying, as I love the looks of Firefox. Any ideas? I know I have Intel processor, android 5.0, could this be thw issue? It seems I hve enough free RAM. Thank you.

All Replies (5)

more options

Hi dusanko, thank you for your question, at the moment the only troubleshooting I know of for crashes on Android tablet are to send the crash reports with a little information as to what steps happened right before.

I do know that they are working on crashes found in 64bit processors that are starting to show up more in the market.

In an open bugzilla issue you can copy the crash reports in the page about:crashes and paste them into the description with the steps to reproduce and the type of device being used.

more options

Hello,

thanks for answer. Unfortunately, there are no crash reports in there. its empty, so it appears Firefox doesn't even know it has a problem.

dusanko

more options

Does this also happen in the Beta version of Firefox or Nightly?

more options

Hello guigs,

I have just tried both Beta and x86 nightly, both the same problem. Suddenly a black screen, then RTD with no report option.

Thanks, dusanko

more options

I just got a Lenovo Yoga 3 Pro x86 Android tablet. I installed Firefox (Fennec 43) and like this problem's submitter "dusanko", Firefox exits all the time. Scrolling slashdot.org or doing a pinch zoom gesture on a large page pretty reliably exits. Like dusanko, there's no Android or Firefox "the app has crashed", and about:crashes says "No crash reports have been submitted."

I got the (slick!) ADB debugging <-> desktop Web IDE connection working. If I go to m.slashdot.org, I see its tab in desktop Web IDE. But if I pinch-zoom to cause the Firefox exit, I see no log information or anything like that, just gone. `adb log` includes

 I/ActivityManager( 4378): Process org.mozilla.firefox (pid 21884) has died

I filed Bug 1234652 with more details. (I wish SuMo had integration with bugzilla.)

skierpage moo ko soppali ci