Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to locate mail spool file after clicking get message

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 28 views
  • i mujjee tontu mooy Toad-Hall
  • Yi saafarawu

sir,

           i am facing problem in thunderbird when ever i click on get message it it show alert message unable to locate mail spool file.iam not able to recieve message, but i cn send the message.
sir, i am facing problem in thunderbird when ever i click on get message it it show alert message unable to locate mail spool file.iam not able to recieve message, but i cn send the message.

Saafara biñ tànn

Did the info help, if yes, please mark that response as the 'Chosen solution'.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (2)

You must be using a Linux OS ?

If you have just added a mail account to Thunderbird, then I believe you have created a 'MoveMail' account and not a POP or IMAP Email account. you may have selected the wrong option.

Did you intend to create a 'MoveMail' account ? If no, then delete the mail account and recreate a new one as POP or IMAP not MoveMail.

Saafara yiñ Tànn

Did the info help, if yes, please mark that response as the 'Chosen solution'.