Chronic Tab Crashes and Video Seizures Almost Out of Control
Dozens of reboots every day due to video seizures only with Firefox. Tab crashes causes those I am ordered to support to LOSE WORK. After a tab crash and restore the FF interface is frozen -- no type of input from peripherals possible. This is all supposed to be solved by Monday. If I am out of luck with FF -- just tell me. That's very simple. New machines, new OS and it's worse than under the legacy systems we support after moving up from Win 7 Pro.
تمام جوابات (3)
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
The crash report is several pages of data. We need the report numbers to see the whole report.
- Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
- Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
The dozens of video seizures per day are not shown in the crash log. Neither are the aggregate number of tab crashes. Give me a link to an older, stable version of FF under Win 10. There must be at least one or two... A version without chronic tab crashes and video seizures.
Most of the crashes don't even show. Same on all five machines that were I converted to Win 10 and FF 15x. Try to do anything on YT and you'll get a seizure or a crash after just a few minutes. All those events aren't even showing. Video seizures not reported at all -- you're just on the clock forever. At 1308 hrs EST I have rebooted about seven times today. Is there an older version without these bugs ?
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