Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Firefox hangs if I set it to clear private data on exit

  • 1 جواب دیں
  • 2 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ Dan R.

more options

Firefox 62.0.1 on Android 7

If I select the "Site settings" checkbox from the list of data to clear, firefox hangs with the "Clearing private data ..." message at the bottom of the screen when I choose Quit. I let it sit there for an hour with no change.

- I can use the "Clear private data" item from the menu with no problem - None of the other check boxes ( in the list of data to clear on exit) cause any problem

Firefox 62.0.1 on Android 7 If I select the "Site settings" checkbox from the list of data to clear, firefox hangs with the "Clearing private data ..." message at the bottom of the screen when I choose Quit. I let it sit there for an hour with no change. - I can use the "Clear private data" item from the menu with no problem - None of the other check boxes ( in the list of data to clear on exit) cause any problem

تمام جوابات (1)

more options

drawson1 said

Firefox 62.0.1 on Android 7 If I select the "Site settings" checkbox from the list of data to clear, firefox hangs with the "Clearing private data ..." message at the bottom of the screen when I choose Quit. I let it sit there for an hour with no change. - I can use the "Clear private data" item from the menu with no problem - None of the other check boxes ( in the list of data to clear on exit) cause any problem

The only way to fix this turned out to be uninstall / re-install, but that brought up a whole host of problems, including no way to export bookmarks, and no way to export saved logins.