Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں
آرکائیو شدہ

Emails not downloading until inbox is repaired

rsw50 replied
rsw50

I am on update channels for both Windows 10 and Thunderbird so both are current versions (1803 and 52.8.0). Since Microsoft's big update to 1803 a few days back, new messages visible in webmail and the TB inbox unread message count are not downloading. When I REPAIR FOLDER in PROPERTIES for the inbox, they download. When TB restarts, they disappear again until the above REPAIR is repeated. In other respects TB seems to be operating normally. I have been a TB user almost since day 1 and have never seen anything like it. Anyone else seeing problems after moving to W10 1803?

I am on update channels for both Windows 10 and Thunderbird so both are current versions (1803 and 52.8.0). Since Microsoft's big update to 1803 a few days back, new messages visible in webmail and the TB inbox unread message count are not downloading. When I REPAIR FOLDER in PROPERTIES for the inbox, they download. When TB restarts, they disappear again until the above REPAIR is repeated. In other respects TB seems to be operating normally. I have been a TB user almost since day 1 and have never seen anything like it. Anyone else seeing problems after moving to W10 1803?

تمام جوابات (1)

A reply to my own question. Somehow, I must have inadvertently clicked on the FILTER button (which I never use). Its default settings started removing emails from the inbox. Repairing the folder somehow retrieved the missing messages, but only temporarily. Strange symptoms.