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مزید سیکھیں

Firefox crashes

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 5 دیکھیں
  • آخری جواب بذریعہ cor-el

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Firefox crashes on startup, brand new laptop, brand new installation of win 7 64 bit. It also happens with thunderbird. I open the program, on any webpage it stops for a oment, then crashes.

Firefox crashes on startup, brand new laptop, brand new installation of win 7 64 bit. It also happens with thunderbird. I open the program, on any webpage it stops for a oment, then crashes.

تمام جوابات (1)

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Can you start Firefox in Safe Mode by holding down the Shift/Options key?

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

If you can't open Firefox, see: