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I have a Google Workspace account which has my company name as a suffix, ie. @chase-design.net NOT @gmail. com. When I try to add an account automatically using the company suffix, Thunderbird does not recognize it. Is there a set-up guide that shows me step by step how to manually configure that type of setup?

Hello Firefox Support, I am currently trying to access my account on a platform called DESAD (D-A-S-A-D), but I am unable to identify which Firefox Relay email address I used during registration. I have multiple Relay email masks, but I cannot determine which one is linked to the platform, and the Relay dashboard does not clearly show which email was used on specific websites. Because of this, I am unable to log in or recover my account. Please kindly help me confirm which Relay email was used for DESAD. Thank you for your support

I added a new mail account and then after a week or so decided to remove it. But after removing it I kept getting a popup nag to enter a password for the removed account.

My old provider has stopped supporting my old email address and I have changed to a gmail address. How do I remove the IMAP and smtp settings etc for my old email address? Also remove all trace of that unwanted old address please?

Thunderbird forces me to use the new amount hub. And I get authentication error when trying to setup outlook.com email

I just download the latest version of Thunderbird, and try to add my pop mail account. But after i enter the info of outgoing server settings, the Continue button is gray and can't be clicked. once I try the test, it says that Thunderbird failed to find the settings for your email account. Can't find a server. Also i find that there is no place enter the password of my mail account.

Twice in recent weeks I received the message "Your account and your personal data will be permanently deleted on [Wednesday, Jun 10, 2026] because you haven’t been active" at my email address of [edited] @gmail.com. However, my email on your records is [edited] @yahoo.com. I access both of those email accounts on my computer (Windows 11) through my Firefox browser.

A page appears when I open Thunderbird asking for permission to allow Mozilla Thunderbird to access my google account. It asks for me to click on "allow" but nothing happens and the page keeps appearing.

I need to save all my emails in outlook on my harddrive so that I can change from Imap to POP. Reason being is that optusmail has taken over some of my folders in Outlook and transferred them into optusmail without my permission. All my existing emails in outlook are now deemed to be part of optusmail, so the mailbox is always nearly full. I need to retain my existing email address. I have been advised to make the Imap/POP changeover to restore my control of my emails in Outlook. Will installing Thunderbird allow me to avoid all these other actions to achieve email control ?

Comcast has sent our accounts to yahoo. Email name remains the same. I wish to continue with Thunderbird. I haven't been able to and don't want to lose all my Thunderbird settings and files. They have been transferred to yahoo mail.

First I have went through and followed all listed steps to remove an account. Second I am not an idiot. Third I am trying to remove the pop up for a password of an email account no longer monitored. I have removed it properly and cleared calendar settings. The is no user for this email account in my profiles It is a gmail account. I am unable to decipher the JSON file.

Al I want to do is remove this from happening.

I've had a POP3 account for years, with no problem. On a second computer I had a second TB installation that used to get its emails from a folder on the main computer. This suited our purposes very well. The second user could access all my e-mails, and her sent messages also appeared on my computer.

Alas I updated TB, and have lost this capability. Ideally I'd go back to it, but the only way forward seems to be to set up an IMAP account. I have tried this, following the instructions on the Mozilla web site. It's all very easy, but I end up with a message: "Thunderbird failed to find the settings for your email server".

I have of course checked that the settings are correct, but I can't get past this point. I have tried disabling my Internet Security (Bitdefender) but to no avail.

What should I do next, please? I'd go back to an earlier version of TB if that would enable my older method of working.

Hello, Thunderbird has already imported my Hotmail account. How do I import my Outlook.com account? It was offered to me the first time, to add another one but for some reason, I could not. Thanks