Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

I cannot scroll using Firefox. I can scroll in I.E. and Chrome. This is a new problem. I've used Firefox for years.

  • 2 відповіді
  • 2 мають цю проблему
  • 49 переглядів
  • Остання відповідь від toolsman

toolsman
toolsman

Using my mouse pad scroll feature I cannot scroll in Firefox. I've been using Firefox for years and never had a problem before. I can scroll in Chrome and I.E. There are a few websites I can scroll in but not in Yahoo and several other sites. and I can't scroll on the page I'm typing this question on.

Using my mouse pad scroll feature I cannot scroll in Firefox. I've been using Firefox for years and never had a problem before. I can scroll in Chrome and I.E. There are a few websites I can scroll in but not in Yahoo and several other sites. and I can't scroll on the page I'm typing this question on.

Обране рішення

Try to modify the pref ui.trackpoint_hack.enabled on the about:config page from the default value -1 to 0 or 1 to see if that makes the scroll pad work.

Close and restart Firefox after changing the pref.

To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

  • Use the Filter bar at to top of the about:config page to locate a preference more easily.
  • Preferences that have been modified show as bold (user set).
  • Preferences can be reset to the default via the right-click context menu if they are user set
  • Preferences can be changed via the right-click context menu: Modify (String or Integer) or Toggle (Boolean)
Читати цю відповідь у контексті 👍 0

Усі відповіді (2)

cor-el
cor-el
  • Moderator

Вибране рішення

Try to modify the pref ui.trackpoint_hack.enabled on the about:config page from the default value -1 to 0 or 1 to see if that makes the scroll pad work.

Close and restart Firefox after changing the pref.

To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

  • Use the Filter bar at to top of the about:config page to locate a preference more easily.
  • Preferences that have been modified show as bold (user set).
  • Preferences can be reset to the default via the right-click context menu if they are user set
  • Preferences can be changed via the right-click context menu: Modify (String or Integer) or Toggle (Boolean)
toolsman
toolsman Власник питання

Thanks for the reply. I fixed the problem myself. I uninstalled the whole program and then reinstalled it and I am now back to full operation.