Вирішено
I cannot sign in to download my emails., eror message Login to server pop3.madasafish.com with username *** failed.
I believe this is because Plusnet are transferring me to Greenby, and I am now required to sign in using my full email address, i.e. ***@madasafish.com. I can't figure out how to change this, it will only let me change my password. Please can anyone help -urgently!
I believe this is because Plusnet are transferring me to Greenby, and I am now required to sign in using my full email address, i.e. ***@madasafish.com. I can't figure out how to change this, it will only let me change my password. Please can anyone help -urgently!
Усі відповіді (2)
Вибране рішення
The 'Username' must = full email address.
So you need to check the following: In Thunderbird In 'Account Settings'
- In Left Pane -Select the name of the madasafish account
- On the right - look for 'Email Address': enter full email address
- near the bottom on the right click on 'Edit SMTP_Server' button
- small window opens
- Edit 'User name' = full email address
- click on 'OK'
- In Left pane - Select 'Server Settings' for the account
- On the right side: Edit 'User name' = full email address
Then Exit Thunderbird and wait a few moments for background processes to complete. Start Thunderbird.
Змінено Toad-Hall
OMG. That worked! Thank you so much, you are a genius.
Щоб відповідати на повідомлення, ви повинні ввійти у свій обліковий запис. Поставте нове питання, якщо ви ще не маєте облікового запису.