Windows 11
I am running Thunderbird on a Windows 11 computer. Every time I access the program it locks up and crashes. Any help would be appreciated Thanks Dave
Усі відповіді (6)
If it's locking up, do you see a 'Not responding' notification at the title bar? What is your anti-virus software?
If it's crashing, please post a crash ID. https://support.mozilla.org/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports
Just using the Windows Defender. No other virus software. Thanks for the reply. Dave
Try to create an exclusion in Defender for the Thunderbird profile folder, so that the Defender's real-time scanner will not scan it. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile
I AM STILL HAVING PROBLEMS WITH THUNDERBIRD LOCKING UP. I HAVE TRIED ALL THAT IS SUGGESTED BUT STILL NO RESULTS. ANY HELP WOULD BE APPRECIATED. THANKS DAVE
Please post here rather than creating a new question.
Repeating a previous question, is it crashing per https://support.mozilla.org/kb/mozilla-crash-reporter-tb?
If it is, please post a crash ID. https://support.mozilla.org/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports
Note, version 150 is two releases behind.
Щоб відповідати на повідомлення, ви повинні ввійти у свій обліковий запис. Поставте нове питання, якщо ви ще не маєте облікового запису.