I keep being told to update my account but don't have a password to sign in
I have mozilla and I am told to update or my data will be permanantly deleted. I dont know my password or how to update it
Усі відповіді (2)
Firefox updates are handled securely through the official Google Play Store, not via website pop-ups or emails.
If that update or be deleted message was an email, please mark it as spam. If it was a pop-up on a specific website, it was likely a scam advertisement trying to trick you.
Is it perhaps an email with similar content?
If you are using the same Mozilla account as the one you posted this question from, you should be all set — just you signing in here to submit the question was enough login activity to keep it active.
In case you're syncing things via a different account though, make sure you log into it to make sure it's kept active. (The possible troubleshooting steps are linked from Access Mozilla services with a Mozilla account if you're stuck.)
Щоб відповідати на повідомлення, ви повинні ввійти у свій обліковий запис. Поставте нове питання, якщо ви ще не маєте облікового запису.