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Dan відповів
Dan
Dan

Can not access account without being authorized by Sorcure and providing them more personal information Other browsers do not requireReason?.

Can not access account without being authorized by Sorcure and providing them more personal information Other browsers do not requireReason?.

Усі відповіді (5)

SuMo Bot
SuMo Bot

Show the issue, but block personal info. I'm also a 20yrs+ customer and have not see that before. Are you running any security software besides MS Defender? Windows home or pro? Have you tried with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Let me login...

Змінено jonzn4SUSE

SuMo Bot
SuMo Bot

Dan said
Can not access account without being authorized by Sorcure and providing them more personal information Other browsers do not requireReason?.

I was able to get in after 2FA with no issues. see screensho This sounds like a phone call is needed for that personal info request.

Dan
Dan Автор питання

Use malwarebytes, home version. Several long phone calls made before posting. They seem to know of a problem because a ticket had already been created.

SuMo Bot
SuMo Bot

Great. Mark this as resolved since it's not a browser issue and have a a good day.