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Firefox billed my PayPal account

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  • Остання відповідь від James

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I would like to find out why Firefox withdrew $47 from my PayPal debit account. What was it for, I cannot find an invoice or and explanation for the transaction. Please contact me and explain the reason you charged me, I don't remember authorizing you to access my PayPal account although I have made some contributions to Firefox and may have used PayPal to do that.

I would like to find out why Firefox withdrew $47 from my PayPal debit account. What was it for, I cannot find an invoice or and explanation for the transaction. Please contact me and explain the reason you charged me, I don't remember authorizing you to access my PayPal account although I have made some contributions to Firefox and may have used PayPal to do that.

Усі відповіді (1)

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If this is on a Android phone or tablet did you try to install Mozilla VPN which is subscription based?

They also have subscriptions for Firefox Relay Premium and MDN Plus though Pocket is discontinued and Mozilla Monitor Plus is shutting down December 17.

Hard to say what $47 could be though Firefox Relay Premium could be a possibility if you ordered the $3.99/mo yearly to be $47.88. https://relay.firefox.com/premium/#pricing

Though if you did subscribe to something then it may be listed in https://accounts.firefox.com/settings#connected-services as Mozilla Accounts are used for these services https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account#w_what-services-can-i-use-with-a-mozilla-account

If you did subscribe to something then there are these support ticket forms https://support.mozilla.org/en-US/questions/new/relay/form https://support.mozilla.org/en-US/questions/new/mozilla-vpn https://support.mozilla.org/en-US/questions/new/monitor (Monitor Plus ending on Dec 17 though) https://support.mozilla.org/en-US/questions/new/mdn-plus/form https://support.mozilla.org/en-US/questions/new/pocket/form (It shutdown on July 8 though)

Or if this charge was by donation then see https://www.mozillafoundation.org/en/donate/help/#frequently-asked-questions and https://www.mozillafoundation.org/en/donate/help/

Змінено James

Запитати

Щоб відповідати на повідомлення, ви повинні ввійти у свій обліковий запис. Поставте нове питання, якщо ви ще не маєте облікового запису.