Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше
Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.
Архівовано

Emails are landing in spam

Thunderbird Небажана електронна пошта і спам
відповідь від david, 1 рік тому
contact s
contact s

We use Thunderbird for our domain successknocks.com. All the emails we send are landing in spam, even test emails are also landing in spam.

When we contacted the Google support team, they asked us to contact Thunderbird to know the IP address of Thunderbird which the successknocks.com domain is using.

Can you please help us with the IP address which we add into in our SPF records?

We use Thunderbird for our domain successknocks.com. All the emails we send are landing in spam, even test emails are also landing in spam. When we contacted the Google support team, they asked us to contact Thunderbird to know the IP address of Thunderbird which the successknocks.com domain is using. Can you please help us with the IP address which we add into in our SPF records?

Усі відповіді (1)

david
david
  • Топ-10 помічників

There may be a misunderstanding here. Thunderbird relies on normal internet process for IP addresses. I just checked at domaintools.com and it indicated your IP address is 147.79.120.148 - that is not specific to thunderbird; it is the IP address of successknocks.com. You appear to be on a shared server with 1,200+ other users. Your email host may be able to assist with the SPF records.