Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Scrolling leads to a refresh of the website

  • 2 відповіді
  • 6 мають цю проблему
  • 580 переглядів
  • Остання відповідь від Dennis
  • Вирішено

Dennis
Dennis

I have the problem that Firefox does not correctly recognize when I want to scroll up on a web page. This often causes me to accidentally refresh the page. Usually this should only happen when I'm already at the top of the website and then swipe down again and not in the middle of the website. I have even tried Firefox Nightly and Klar, but the issue occurs with every browser. Is there perhaps some trick or hidden setting that causes the browser to scroll reasonably again instead of constantly refreshing the website?

I have the problem that Firefox does not correctly recognize when I want to scroll up on a web page. This often causes me to accidentally refresh the page. Usually this should only happen when I'm already at the top of the website and then swipe down again and not in the middle of the website. I have even tried Firefox Nightly and Klar, but the issue occurs with every browser. Is there perhaps some trick or hidden setting that causes the browser to scroll reasonably again instead of constantly refreshing the website?

Обране рішення

Hi Dennis

If you open the Firefox for Android menu and select Settings, scroll down the list to Customise. You should then be able to turn off Pull to refresh.

This is something that our developers are looking into and hope to improve in a future update.

Читати цю відповідь у контексті 👍 2

Усі відповіді (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Вибране рішення

Hi Dennis

If you open the Firefox for Android menu and select Settings, scroll down the list to Customise. You should then be able to turn off Pull to refresh.

This is something that our developers are looking into and hope to improve in a future update.

Dennis
Dennis Власник питання

Hey Paul, thanks for the help. This solution is not perfect, but at least less frustrating than random refreshing. I still hope that this problem will be fixed soon. Is there any way to track this issue or be notified when it has been fixed?