Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

All saved logins + passwords have disappeared (lockwise)

  • 1 відповідь
  • 2 мають цю проблему
  • 103 перегляди
  • Остання відповідь від nicholas7

nicholas7
nicholas7

I am using Firefox 70.0.1 on Ubuntu and after a recent update (I think) all my saved logins and passwords have disappeared. This has happened before and then I restored from the 'Old Firefox' folder which had been created on my desktop. This time however there is no such folder on my desktop. I have tried creating a new profile from scratch and logging into Firefox to do a fresh sync, which says it has completed, but no passwords are downloaded. On my phone (Firefox mobile) my logins+passwords are all there. I notice there in my ~/.mozilla/<profile> folder there are two empty files with corrupt suffix: 

   extension-settings.json.corrupt
   logins.json.corrupt

with datestamps around the time i noticed this How do I get my logins back?

I am using Firefox 70.0.1 on Ubuntu and after a recent update (I think) all my saved logins and passwords have disappeared. This has happened before and then I restored from the 'Old Firefox' folder which had been created on my desktop. This time however there is no such folder on my desktop. I have tried creating a new profile from scratch and logging into Firefox to do a fresh sync, which says it has completed, but no passwords are downloaded. On my phone (Firefox mobile) my logins+passwords are all there. I notice there in my ~/.mozilla/<profile> folder there are two empty files with corrupt suffix: extension-settings.json.corrupt logins.json.corrupt with datestamps around the time i noticed this How do I get my logins back?

Обране рішення

I resolved this by manually copying logins.json and key4.db from another computer that I had previously synced to.

Читати цю відповідь у контексті 👍 0

Усі відповіді (1)

nicholas7
nicholas7 Власник питання

Вибране рішення

I resolved this by manually copying logins.json and key4.db from another computer that I had previously synced to.