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Lost my primary email.

  • 3 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 14 gösterim
  • Son yanıtı yazan: FredMcD

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Hello. I used to have a Firefox account a few years ago using the email ... @globo.com and a secondary email ... @gmail.com. Now I excluded my globo.com email account and I can't use or create an account with the gmail one. I made a new account using my live email account as primary but still can't use the gmail one as secondary because it says it already activated in another account. Would be possible to delete the globo.com account then I'll be able to add my gmail account as secondary then turn it primary?

Thanks in advance.

Marcus


edited emails from public and search/spam bots view on this community forum.

Hello. I used to have a Firefox account a few years ago using the email ... @globo.com and a secondary email ... @gmail.com. Now I excluded my globo.com email account and I can't use or create an account with the gmail one. I made a new account using my live email account as primary but still can't use the gmail one as secondary because it says it already activated in another account. Would be possible to delete the globo.com account then I'll be able to add my gmail account as secondary then turn it primary? Thanks in advance. Marcus edited emails from public and search/spam bots view on this community forum.

James tarafından tarihinde düzenlendi

Tüm Yanıtlar (3)

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Hello,

In accounts.firefox.com/settings, you should find an option to set your secondary account as primary. You can then remove the other email address so that you will not need to make a new account.

Most people on this forum are volunteers (including me), and can not access your account for deletion or editing.

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The problem is my Gmail account is already linked to an account I have no more access so I can't remove it from that account to add on my current account. It throws an error message stating that.

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I called for an administrator.