Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

I can not access my AMO account (rks at edooni com). When I try to login, it says "Unknown Account". Please help as I need to update my add-on asap.

I tried to login with my primary developer account "rks at edooni com", but it says "Unknown Account". I have an add-on with this account "prajnAM Screen Capturing - by Edooni Solutions" (https://addons.mozilla.org/en-US/firefox/addon/prajnam-screen-capturing/ ) .

Please help how can I access this add-on or my account, because I need to update this add-on ASAP.

Thanks

I tried to login with my primary developer account "rks at edooni com", but it says "Unknown Account". I have an add-on with this account "prajnAM Screen Capturing - by Edooni Solutions" (https://addons.mozilla.org/en-US/firefox/addon/prajnam-screen-capturing/ ) . Please help how can I access this add-on or my account, because I need to update this add-on ASAP. Thanks

James tarafından tarihinde düzenlendi

Tüm Yanıtlar (7)

You will get more help with addons.mozilla.org related stuff at https://discourse.mozilla.org/c/add-ons

Should I post this query there? I think it a login related issue.

Everywhere I get same reply.

"You can email amo-admins AT mozilla.org for help."

But I don't get any link.

Please help.

James said

You will get more help with addons.mozilla.org related stuff at https://discourse.mozilla.org/c/add-ons

Hey James, Please help.

Is any one there to help me?

akki772 tarafından tarihinde düzenlendi

Hi, not sure if this is relevant, but if you are using an AMO account, you now need to login with a Firefox account - Access your add-ons with Firefox Accounts

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

If you have not logged into your AMO account for a while, check out this thread:

https://discourse.mozilla.org/t/how-can-i-restore-my-account-on-addons-mozilla-org/10728/11